Why Your Business Should be Using VoIP Instead of an Analog PBX System

Many people don’t think about it, but analog telephone systems, much like any modern technology, can become outdated. Any analog PBX system that is more than five years old will need to be updated in order to keep it current and working the way that it should. However, PBX systems can be very costly. So much so that many small businesses can’t even afford to have an analog system at all. The good news is that there’s an alternative to an analog PBX system, and that’s a VoIP system.

What is VoIP

Most people have at least a general idea of what VoIP is these days, but they may not be aware of their benefits for businesses of any size. Voice over Internet Protocol is a method of communicating using the internet instead of wired lines. This can be done directly on a computer, or a phone can be hooked into the computer so that the user can have the same phone services that they do with an analog system, such as voicemail, call waiting, conference calling, call transfers and so on.

When first established, VoIP was unreliable because of internet issues. Anyone without a strong internet connection would experience lags, static and other issues. The internet has come a long way and now it’s easy to keep a strong signal and make high-quality phone calls.

How VoIP Saves Money

Voice over IP offers savings in several ways. Firstly, there’s no need for a complex PBX system. This eliminates thousands of dollars in costs right away. In addition, services can be increased as needed, which means a two-person office that doesn’t need complex features can start with the basics and add to the system as they need to. Thirdly, any phone can be used to connect via VoIP, which means there’s no need to purchase expensive internet specific phones – although those are available for those that need them. Lastly, VoIP offers free calling for long distance and free or very inexpensive international calls as well.

At the end of the day, VoIP is easy to upgrade, easy to maintain and doesn’t cost a lot of money. It can be a generous system perfect for a Fortune 500 company or something basic for your home office. Whatever it is that you need for your phones, using VoIP may be the best option.